CONTROLS AND DISCLOSURES


Disclosures

Website Terms and Conditions
BY USING THE SITE AND/OR OFFERINGS AVAILABLE ON THE SITE, YOU GIVE YOUR CONSENT THAT ALL PERSONAL DATA THAT YOU SUBMIT MAY BE PROCESSED BY US IN THE MANNER AND FOR THE PURPOSES DESCRIBED HERE. IF YOU DO NOT AGREE TO THESE TERMS AND CONDITIONS, DO NOT USE THE SITE.

Privacy Policy

STG’s Privacy Policy governs the practices and procedures we have put into place to safeguard personal information we may gather and use when you visit the STG family of Websites (collectively, the Site). We reserve the right to change our Privacy Policy and related disclosures from time to time. We will update any privacy information on this page when and if our Policy changes. Your continued use of the Site and or services available through this Site after such modifications will constitute your: (a) acknowledgement of the modified Policy; and (b) your agreement to abide and be bound by that Policy. You can access the full policy here.

Privacy Summary Disclosure Notice

  • How We Collect and Use Information

    We do not collect any PII about you unless you voluntarily provide it to us; however, you may be required to provide certain PII to us when you elect to use certain products or services available on the Site. You can access the full summary here.

Contact us

If you have any questions about this Policy or our privacy disclosure notice , please feel free to contact us at Privacy@thesummitgrp.com

Cookies
  • Depending on how you use our Site, we may store cookies on your computer in order to collect certain aggregate data about our users and to customize your specific user experience. You can set your browser to refuse all cookies or to indicate when a cookie is being sent; however, certain aspects of the Site may not function properly if you elect to disable cookies.
Data Analytics
  • Like many companies, websites and applications, STG uses Google services to improve our Site content and to support certain products or services. This integration shares certain collected information with Google. You can learn more about how Google uses this information and how you can control the information collected by Google via this collaboration here.
Do Not Track (DNT)
  • Certain laws require companies to provide notice visitors to websites on how it responds to user “do not track” (DNT) settings. STG currently does not respond to DNT signals in browsers, because no industry wide DNT standard has been adopted.
Release of Information
  • We will not sell, trade, or rent your PII to others. Occasionally law enforcement or judicial authorities may require us to provide PII. We fully cooperate with law enforcement agencies in identifying those who use our services for illegal activities.
User Choices
  • We may, from time to time, send you information regarding new products and services that we feel may interest you. This may occur through occasional calls, direct mail, or emails about our products and services. If you do not wish to receive solicitations from us, you can opt-out by emailing us at Privacy@thesummitgrp.com
Information Collected for Clients
  • Certain products and services we offer provide our clients with the ability to solicit, engage with, or service their own customers or potential customers. In providing these products or services, STG collects and has access to certain PII that our clients’ customers or potential customers provide to our clients in the normal course of business. We employ commercially reasonable methods to protect the security and integrity of this information.

Internal Controls

Independent Control Testing

We take the trust your organization places in us seriously. In addition to our own rigorous internal control management and continual improvement processes, STG also annually engages an independent third-party auditor to review all or portions of our internal control environment and supporting practices.

SOC1® Reports
  • Some clients use certain STG products or services that process or manage information that has the potential to impact these clients’ financial results. Organizations like STG that provide products and services of this nature often provide clients with SOC1® Type 2. Examples of enterprises that produce SOC1® reports for clients include payroll processors, trust departments, employee benefit or retirement plan operators, registered investment advisors, loan servicers, payment processors and others. STG engages a certified public accounting firm to assess our control environment annually and report on their results.

  • STG’s SOC1® includes general information about the organization, as well as the period covered by the report. An independent third-party auditor reviews STG’s control environment every year. The report documents our current control objectives and the controls we use that are designed to meet those objectives. The report also includes the tests conducted by the independent auditor, as well as the results of those tests and the auditor’s overall opinion on the design and effectiveness of our controls over time.

SOC2® Reports
  • Many of STG’s clients rely on us to maintain certain controls known as “Trust Services Criteria” that protect various areas of our business and those of our affiliate or subsidiary organizations. STG engages a certified public accounting firm to assess these criteria annually and to report on their results. This means that an independent third-party auditor reviews STG’s control environment every year and draws a conclusion as to the existence and effectiveness of these controls over time. This conclusion, the control environment description, and the testing results are summarized in an annual SOC2® Type 2 report.

  • Our SOC® 2 Report assesses the design, effectiveness, and reliability of STG’s internal processes and control environment. The report indicates the organization has undergone a rigorous, in-depth audit of its internal control activities by an independent accounting and auditing firm. By undergoing an annual SOC®2 audit, STG obtains a comprehensive audit report disclosing the controls and processes in place that provides the independent auditor’s opinion regarding the operational effectiveness of the processes and procedures applied to the business activities that are subject to the described internal controls

Independent Control Testing

STG invests a great deal of time and effort into our SOC audit process, as well as supporting processes that exist outside of the audit period (e.g., preparing bridge letters). We have prepared an FAQ that you can find here, which addresses frequent questions we receive about STG’s SOC® audits, the timing and length of the testing period, the assessment criteria, the annual reports, and accompanying bridge letters. 

Availability of STG’s SOC1® Reports
  • To request a copy of STG’s current SOC1® Type 2 report you will need to complete a non-disclosure agreement. Once you have completed this online request, STG will provide access to the report. You can start this request here.

Availability of STG’s SOC2® Reports
  • To request a copy of STG’s current SOC2® Type 2 report you will need to complete a non-disclosure agreement. Once you have completed this online request, STG will provide access to the report. You can start this request here.

Contact us

If you have additional questions not addressed here or in our FAQ, please reach out to us at CR@thesummitgrp.com.